Articles on: Email

How to configure email clients for your hosted email Thunderbird

Here are the steps to configure Thunderbird for your hosted email with dotCanada.com:


  1. Open Thunderbird and go to the "Tools" menu, then select "Account Settings".


  1. Click "Account Actions" at the bottom, then select "Add Mail Account".


  1. Enter your details: • Your name (as you want it displayed) • Your full email address (e.g. you@yourdomain.com) • Your email password


  1. Click "Continue" and Thunderbird will attempt to auto-configure based on your email address. If this fails, click "Manual config" and enter the following settings:

Incoming Server Settings:

• Server Type: IMAP

• Server Hostname: mail.dotcanada.com

• Port: 993

• SSL: SSL/TLS

• Authentication: Normal Password

Outgoing Server Settings:

• Server Hostname: mail.dotcanada.com

• Port: 587

• SSL: STARTTLS

• Authentication: Normal Password


  1. Click "Re-test" to verify the settings, then "Done".


  1. Your dotCanada.com hosted email is now set up in Thunderbird!


Some additional tips:

• Use IMAP rather than POP3 to keep your email synced across devices

• Enable 2-factor authentication with dotCanada.com for added security

• Set up email filters and labels to organize your inbox


Updated on: 19/04/2024

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