> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.dotcanada.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Where do I get support for my dotCanada account

Once you have an account at dotCanada, you can login to your client area at https://clients.dotcanada.com/

From there, you can open a support ticket by clicking on "Tickets" and  then click on "Open ticket"
Once you have filled in your query, our team will get right to work, and you can expect a response in an hour or so.

Alternatively, you can send us an email at support@dotcanada.com

Please remember that point of origin of your support ticket is how we identify you as the account holder, and how we identify your domains, hosting accounts and other services, so please submit your requests from the client area, or the email address that you signed up with.

Our team is standing by and looking forward to hearing from you!