Articles on: SSL Certificates

Troubleshooting Common Let's Encrypt Issues

Troubleshooting Common Let's Encrypt Issues at dotCanada.com
Let's Encrypt is a free, open and automated certificate authority that provides SSL/TLS certificates. While it is a great service, users can sometimes run into issues when trying to obtain or renew certificates. Here are some common problems and solutions:

  1. Unable to Obtain Initial Certificate

Make sure your domain's DNS is pointing to the correct server IP
Check that ports 80 and 443 are open for inbound connections
Verify that your server software is configured properly to use Let's Encrypt

  1. Certificate Renewal Failure

Let's Encrypt requires the ability to perform HTTP validation on your domain
Ensure that no firewall, proxy or content filter is blocking Let's Encrypt's validation request
Check that the renewal process is automated and running without errors

  1. Rate Limiting

Let's Encrypt limits the number of failed validation attempts to avoid abuse
If you hit the rate limit, you may have to wait a week or two before retrying
Use the --renew-by-default flag when running certbot to combine obtaining and renewing

  1. Expired Certificates

Let's Encrypt certificates are valid for 90 days
Set up a cron job or scheduled task to automatically renew 30 days before expiration
Monitor renewal logs for any errors that need to be addressed

  1. Mixed Content Warnings

This occurs when some resources on a page are loaded insecurely over HTTP
Ensure all resources (CSS, JavaScript, images, etc.) are referenced with HTTPS links
Use a tool like SSL Labs or WhyNoPadLock to identify mixed content
At dotCanada.com, we recommend using Let's Encrypt for secure SSL/TLS on your websites. Following best practices and monitoring the automated renewal process can help avoid most common issues.

Updated on: 08/05/2024

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