Articles on: FTP

How to upload files to your website using an FTP client

At, we provide easy ways to manage your website files and content through FTP (File Transfer Protocol). An FTP client allows you to transfer files between your local computer and your web server space. Follow these steps to upload files using an FTP client:

Download and Install an FTP Client
• There are many free and paid FTP clients available. Some popular options include FileZilla, WinSCP, and CuteFTP.

Gather Your FTP Login Credentials
• You'll need your FTP hostname, username, and password to connect to your hosting account.
• Find these credentials in the Customer Portal under "FTP Accounts" or contact our support team if you can't locate them.

Connect to Your Web Server
• Open your FTP client and enter the following information: • Host: Your FTP hostname (e.g., • Username: Your FTP username • Password: Your FTP password
• Click "Connect" or "Login" to establish the connection.

Navigate to the Correct Directory
• Once connected, you'll see two panes: one for your local files and one for your remote web server files.
• In the remote pane, navigate to the directory where you want to upload your files (e.g., public_html or www).

Upload Your Files
• In the local pane, locate the files or folders you want to upload.
• Drag and drop or use the upload function to transfer the files to the remote directory.
• Uploading a folder will maintain the folder structure on the server.

Check Your Uploaded Files
• After the upload is complete, check your website to ensure the files were uploaded correctly.
• You may need to clear your browser cache to see the changes.

Tips and Best Practices:
• Use secure FTP (SFTP) or FTPS for enhanced security when transferring sensitive files.
• Avoid uploading files with executable extensions (e.g., .php, .cgi, .pl) unless you understand the security implications.
• Regularly back up your website files locally or use the backup tools provided by
• If you encounter any issues or have questions, don't hesitate to contact our friendly support team for assistance.

By following these steps, you can easily upload files to your website using an FTP client, ensuring your website stays up-to-date with the latest content and files.

Updated on: 19/04/2024

Was this article helpful?

Share your feedback


Thank you!